If at all possible, please bring the person to be costumed. Not all of our garments are sized, and we have a fairly wide selection to choose from. If it is not possible for them to make it down here, taking their measurements beforehand will be a great help.
Please get here at least a half-hour before we close. Our hours are clearly posted on our homepage and our front door.
The more information you can give us, the better. We ask a lot of questions, because where you're going and what you're doing can make a big difference in what the best costume for your situation may be.
If you're looking for something very specific, trying to recreate a character from a film for instance, bringing in photos helps us a lot! Even if it's nothing more than "I like the sleeves on this one, and the collar on that one," it makes a big difference. Often, showing us what you want is easier than trying to explain it verbally.
When you've got 5,000 sq. ft. of inventory, like we do, it's easier to have a few people who know the shop's organization than to have customers wandering around looking for what they need in a sea of possibilities. We find it easiest for our customers to describe or show us what they need, while we run and fetch what suits your needs.
We especially love our customers who have a fun, creative attitude and are willing to experiment and have fun playing dress-up! Picking a costume doesn't need to be a stressful errand to run - we try to make it as easy and painless as possible.